Frequently Asked Questions

I own the SoundSwitch V1 hardware. Do I need to purchase a Subscription?
Information for Existing SoundSwitch Users (existing users prior to SoundSwitch 2.0 release) If you already own a SoundSwitch V1 Interface, you will receiv...
Wed, 14 Dec, 2022 at 12:02 AM
What is DMX?
What is DMX? SoundSwitch uses the DMX512 protocol to control lighting fixtures. We won't get into the technical side of things too deeply here, instead...
Wed, 14 Dec, 2022 at 12:22 AM
Downloading SoundSwitch
You can download SoundSwitch using the links below. Before you can use SoundSwitch, you will need to create an account but following this link You can dow...
Wed, 14 Dec, 2022 at 12:26 AM
How to Activate Your 3 Months Free SoundSwitch License with Hardware Purchase
Ok, let's get you sorted. If you've purchased SoundSwitch hardware online or from a dealer and want to activate your 3 months of free usage, follow...
Mon, 11 Sep, 2023 at 9:36 PM
SoundSwitch Software Subscriptions Explained
Explaining Software Subscriptions Discover the three subscription options available with the launch of SoundSwitch 2.0 software:   1. Monthly Subscrip...
Mon, 11 Sep, 2023 at 9:04 PM
How to Setup and Activate Your SoundSwitch Subscription
How to Setup and Activate Your SoundSwitch Subscription In SoundSwitch 2.0, we've introduced flexible subscription payment options, allowing you to ...
Mon, 11 Sep, 2023 at 9:37 PM
What Fixtures are Supported by SoundSwitch?
Supported Fixtures in SoundSwitch: SoundSwitch is compatible with a wide range of DMX fixtures to elevate your lighting experience. Here's what you ...
Mon, 11 Sep, 2023 at 9:52 PM
Minimum System Requirements for SoundSwitch
Minimum System Requirements for SoundSwitch: To ensure optimal performance, please make sure your computer meets the following minimum system requiremen...
Tue, 12 Sep, 2023 at 12:11 AM
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